Returns & Exchanges
At ServerPartDeals, we strive to ensure your enterprise hardware meets your exact specifications with a hassle-free 30-day return policy for most components. Whether you are dealing with a compatibility issue or a defective drive, our streamlined process ensures your data center operations experience minimal downtime.
Initiate an RMA
Log into your account and navigate to your order history to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Secure Packaging
Carefully pack the server components in their original anti-static bags and use protective foam packaging to prevent physical damage during transit.
Label and Ship
Affix the provided return shipping label to the outside of the box, ensuring the RMA number is clearly visible to expedite our receiving process.
Inspection and Refund
Once our technicians verify the serial numbers and hardware condition, your refund or replacement will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing